Halo Hush Studios

Booking Terms

Effective 1 January 2026 · Last updated 1 March 2026

These terms govern bookings with Halo Hush Studios & Portraits By KAA ("Halo Hush Studios", "we", "us"), a photography studio based in Chennai, India. They are written in plain language on purpose — you should be able to read them once and know where you stand.

The short version: your images are yours to use however you like personally. We will never publish a photograph of your family without asking you first, and no is a complete answer. If your child is unwell, we move the session for free, as many times as it takes.

1. Booking and confirmation

  • A date is held only once a booking deposit has been received. Until then, enquiring about a date does not reserve it, and we may take a confirmed booking from someone else for the same slot.
  • The deposit is 30% of the quoted fee for studio sessions and 40% for weddings and multi-day events. The balance falls due on the day of the session, or on the first day of coverage for multi-day events.
  • Newborn sessions are booked against a due date rather than a fixed date. We hold a window around it and confirm the exact day once the baby has arrived. This is not treated as a reschedule and carries no fee.
  • Milestone plans are booked by developmental stage rather than by calendar date, and individual sessions within a plan may be moved as the child develops.
  • Quotes are valid for 30 days from issue. Rates for dates beyond that may change.

2. Rescheduling

  • If a child is unwell, teething or simply having a difficult day, the session may be rescheduled at any notice at no cost. This applies as often as it needs to. We would rather rebuild a set than photograph a distressed child.
  • If you reschedule for any other reason with at least 7 days notice, the deposit transfers to the new date at no cost.
  • Rescheduling with less than 7 days notice, other than for a child being unwell, may incur a set-rebuild charge where a custom set has already been constructed. We will tell you the amount before you decide.
  • If we reschedule — through illness, equipment failure or any other cause on our side — you may choose a new date or take a full refund of everything paid, including the deposit.
  • Outdoor sessions are weather dependent. If conditions make the shoot unworkable we will move it at no cost, and we would rather do that than deliver a compromised set of images.

3. Cancellation and refunds

  • Cancelling more than 30 days before the session: the deposit is refunded in full, less any non-recoverable costs already incurred on your behalf (custom props, a commissioned cake, booked travel). We will itemise these.
  • Cancelling between 7 and 30 days before: the deposit is retained, and nothing further is owed.
  • Cancelling within 7 days: the deposit is retained, plus any non-recoverable costs already incurred.
  • For weddings and multi-day events cancelled within 60 days, the deposit is retained, since the date can rarely be resold at that notice.
  • Refunds are processed to the original payment method within 14 working days.

4. On the day

  • Session times are indicative rather than fixed. Baby sessions run at the pace of the child, and we do not end a session early because a slot has elapsed.
  • A photographer and a dedicated handler attend every baby session. Newborn posing is limited to settled, supported positions. We do not attempt suspended poses, and we do not composite images to suggest a pose that did not happen.
  • A parent or guardian must remain present for the entire duration of any session involving a child under 16. This is not negotiable.
  • You are responsible for supervising your children in the studio outside the set itself. Sets are safety-checked before every session, but a studio contains lighting stands and equipment.
  • We may pause or end a session if continuing would distress a child. Where that happens, the remainder is rescheduled at no cost.
  • Please tell us in advance about allergies, medical conditions or anything else that affects how the session should run.

5. Your images and your rights

  • You receive full, perpetual, personal-use rights to every delivered image. That includes printing, sharing, posting to social media and giving copies to family. You do not need to ask us, and you do not need to credit us, though we appreciate it when you do.
  • Copyright in the photographs remains with Halo Hush Studios, as it does by default under the Copyright Act, 1957. This is what allows us to license the images to you and is standard across the industry.
  • Personal-use rights do not extend to commercial use — selling the images, licensing them to a third party, or using them to advertise a business. If you need commercial rights, ask and we will quote for them separately.
  • Please do not apply filters or crops and then re-publish the images as our work. Edit them however you like for yourself; simply do not present a heavily altered version as an example of what this studio produces.
  • We do not sell, license or supply your images to stock libraries, advertisers or any third party under any circumstances.

6. Consent for us to publish

  • We will not publish any image of you or your child — on this website, on social media, in our portfolio, or anywhere else — without asking you first, in writing, and receiving your agreement in writing.
  • That request is separate from the booking. Signing the booking form does not grant it, and declining does not affect your session, your images or your price in any way.
  • Consent can be withdrawn at any time. Tell us and we will remove the images from our own channels within 7 working days. We cannot recall material already printed or already reshared by others, and we will say so honestly rather than promise otherwise.
  • Where we do publish, we never include a child's full name, date of birth, school, or any location more specific than the city, unless you have specifically asked us to.
  • For images involving children, consent must come from a parent or legal guardian.

7. Delivery

  • Standard delivery: highlight sets within 72 hours for events and weddings; full galleries within 3 weeks for studio sessions and 6 weeks for weddings. If we are going to be late, you will hear it from us before the date passes rather than after.
  • Galleries are delivered as a private online link with high-resolution downloads. Previews are not watermarked, and there is no paywall between you and your own photographs.
  • Galleries remain available for 12 months. Please download and back up your images within that period. We are not a backup service, and we will remind you before a gallery expires.
  • The number of delivered images is an estimate given in good faith and stated per service. Culling is an editorial judgement: we deliver the frames that are worth keeping, not every frame taken.
  • Editing is done in our house style, which you can see across this website. Substantial re-edits to a different style, or the removal or addition of people, are chargeable additional work.
  • Unedited or raw files are not supplied. They are working files rather than finished work.

8. Albums, prints and additional items

  • Albums and prints are quoted separately and are not included in a session fee unless the package states otherwise.
  • Album layouts go through one proofing round before printing. Changes after approval and before printing may be chargeable; changes after printing require a reprint at cost.
  • Printed items are produced by third-party labs. Colour rendition varies slightly between print processes and screens, and a small variance is not a defect.
  • Print and album production times are additional to gallery delivery times and are quoted at the time of order.

9. If something goes wrong

  • We carry backup equipment to every booking, and every camera records to two memory cards simultaneously. This makes total loss unlikely, but no photographer can promise it is impossible.
  • In the event of equipment failure, illness or an emergency preventing us from attending, we will make every reasonable effort to send an equivalent replacement photographer. If we cannot, you receive a full refund of everything paid.
  • In the unlikely event of technical failure resulting in loss of some or all images, our liability is limited to a full refund of the fees paid for the affected session. We are not liable for consequential losses such as the cost of a re-staged event.
  • Nothing in these terms limits liability for death or personal injury caused by our negligence, or for anything else that cannot lawfully be limited.

10. Travel and location work

  • Sessions within Chennai city limits include travel. Locations beyond that are quoted with travel, and destination work with travel and accommodation, agreed in writing before booking.
  • Where a location requires a permit or a venue fee, that cost is yours unless the quote states otherwise. We will identify what is needed during planning.
  • We are guests at your venue and will follow its rules, including restrictions on lighting, drones or access to particular areas. Where a venue restriction materially limits coverage, we will tell you in advance.

11. Payment

  • Payments are accepted by bank transfer, UPI and card. Cash is accepted for balances up to the limit permitted under Indian law.
  • The balance is due on the day of the session or the first day of coverage. Galleries are delivered once the balance has cleared.
  • All prices are inclusive of applicable taxes unless the quote states otherwise. A GST invoice is issued for every booking.
  • The quoted figure is the invoiced figure. Albums, prints, travel beyond the quoted area and additional edited work are priced and agreed before they are undertaken.

12. Governing law and changes to these terms

  • These terms are governed by the laws of India, and the courts of Chennai, Tamil Nadu have jurisdiction.
  • Any dispute will first be raised directly with us, and we will make a genuine attempt to resolve it within 30 days before either party escalates.
  • These terms may be updated. The version that applies to your booking is the version in force on the date your deposit was received, and we will send you a copy on request.
  • Nothing in these terms affects your statutory rights as a consumer under Indian law.

Questions?

If any of this is unclear, ask before you book rather than after. Email hello@halohush.in and you will get a plain answer from a person.